frequent questions

do you have a retail location?

Yes! Our retail store is located in Crocker Park at 25 Main Street, Westlake, Ohio. We are open Friday, 3-8pm, and Saturday + Sunday, 12-5pm (closed Monday-Thursday).

can i pick up my order in store?

Unfortunately, we do not have the ability to offer pick ups for online orders, as our inventory online is different than what is offered in store. We appreciate your understanding!

Can I customize my order?

Yes! Almost all of our photography and apparel can be customized to your liking.

While we primarily show a curated offering of prints, frames, and canvases, we are happy to work with you to customize filters, photo sizes, frame colors, etc.

Similarly, with our apparel products, we have the capability of switching out designs/shirt styles easily and quickly, so if you are looking for a specific color or style, we can most likely do it!

For inquires about customization, please fill out the contact form.

How soon will my item(s) ship?

We do our best to ship all orders out as soon as possible! Our orders typically arrive in 3-5 business days. You will receive an email notification once your order has shipped.

DOMESTIC

Continental US orders typically arrive in 3-5 business days. Please allow extra time for further destinations.

INTERNATIONAL

Unfortunately, at this point in time we are unable to accommodate orders outside of the United States. We hope to be able to offer international shipping soon!

how should i wash my ER apparel?

We recommend washing your apparel inside out, on a cold, gentle cycle, and laying flat to dry.

how do i make a return / exchange?

For instructions on how to make a return or exchange, click here.

Do you partner for collaborations?

Yes - we love partnering with bloggers and influencers! If you are interested in doing a collaboration, please fill out the contact form.

Do you offer wholesale orders?

Yes! We offer wholesale orders for local + national boutiques and shops. If you are interested in selling any of our products in your store, please fill out the contact form and we'll be in touch within 24 hours.

Who designed your website?

Our website design and maintenance is done by local Cleveland company, EKR Brands LLC.

Did you use a drone for your aerial photography?

No, Emily took all of her aerial photography from a helicopter.